Emotional intelligence is according to Robert Cooper, " the ability to feel, understand and effectively apply the power and acuity of emotions as a source of human energy, information, connection and influence ". Nowadays, to get a job, not only the experience and academic training of the worker will be taken into account. In an unpredictable and constantly changing environment with fairly high competitiveness, more importance is beginning to be given to skills derived from emotional intelligence. Among these types of competencies, some stand out such as: Adaptation and versatility in the face of possible problems or obstacles.
The search for people who are capable of facing different south africa phone number list situations and not blocking themselves will be essential, taking into account that today changes are constant and it will be necessary to be able to "get off the beaten track". The ability to work under pressure . In most positions, moments come, such as after the holidays, when situations of work pressure arise. People who have the ability to manage this job without causing personal problems or points of stress, will be vital not only to achieve the job but also to help their colleagues to be calmer at this time. Being a communicative person and who knows how to listen.
Knowing how to communicate your thoughts in a clear and understandable way is just as important as knowing how to listen to the client and colleagues. A person who knows how to control their impulses and who has a motivating and positive attitude will create a better work environment and will be effective in acting in stressful situations. The motivation of the worker is key to his effectiveness, he will be more involved in his tasks and it will also be an attitude that will spread to his colleagues. These are among others the qualities that recruiters usually look for in their work team. In fact, many companies are now choosing to define the emotional qualities they need workers to have in each job.