In today's cruel and fierce market competition, a large number of new products are put into the market every year. Due to the high or low adhesion of new products to users, some new products are sold in the market, but a considerable number of new bulk sms service products are quickly eliminated. In order to improve the survival rate of new products entering the market, each new product is put into production through extensive usability testing. The author of this article focuses on cloud computing products and describes the key to usability testing for products. More and more B-end products are also designed to improve user experience, and begin to do closed-loop bulk sms service experience. Among them, a very important step is to conduct "usability testing". For cloud computing products, talk about some views and methods of usability testing. 1. User experience and usability
These two concepts can easily be confused, in the ISO definition: Usability considers the functional effectiveness, efficiency and satisfaction of specific users and the process of completing specific goals under specific scenarios. User experience User bulk sms service experience considers the user's experience and subjective feelings when interacting with a product, service, environment or facility. User experience runs through the use of the product before and after, while usability is more specific to the use stage of the product. Here are some simple examples: The usability of Mac and Windows is largely the same, and the operation process of some scenarios is even the same (such as opening a folder, copying and pasting text), but the user experience of Mac is obviously better than that bulk sms service of Windows; The user experience of TESLA and NIO starts from the direct sales store, and the entire service runs through sales to subsequent maintenance, providing full ecological services.
When we design cloud computing products, we consider more about the customer's experience when using the product. The next step to complete the closed-loop experience also refers to "usability testing". 2. What makes a product usable The evaluation bulk sms service of the usability of a product mainly includes the following five points: 1. Utility Before evaluating the interaction and vision of a product, you should see whether it is practical and useful. If the functions provided are of no v