The novelty is the iOS version of the application which has just been unveiled to the general public . This version is already deployed in many countries and should soon arrive on French soil to allow our "Made In France" companies to benefit from it. These features that make the difference Of course, you also suspect that WhatsApp Business does not have the same features as our usual WhatsApp . Because it mainly targets companies, the social network must offer features consistent with the needs of its users. Thus, we notice that WhatsApp Business differs with: The possibility of creating your “company” profile.
The addition of a description , an e-mail , as well as a link to its website WhatsApp Business: Create your business page It is possible to configure personalized messages fax list depending on the circumstances to improve the user experience on the social network (example: configure a message for exceptional closing, etc.), but you can also program quick replies as shown in this photo : WhatsApp Business: schedule quick responses on the social network If WhatsApp Business makes its arrival, it is not trivial. Indeed, the application was awaited by more than 5 million companies.
Who expressed the wish to be able to benefit, too, from this application . With the arrival of this network, companies will be able to continue to use WhatsApp for their customer service while using WhatsApp Business, which will be much more professionally oriented. What is the cost of this service? WhatsApp Business will share the same WhatsApp business plan that we all know. Thus, the social network will remain partly free for professional users . In part, because WhatsApp launched a monetization offer for professionals last August.